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We welcome your views about our website and our privacy policy. If you wish, you may contact us with any queries or comments, our details are below.

 

How To Contact Caswell House

Caswell House is committed to ensuring that your privacy is protected. This privacy policy explains what information is collected about you, how we use this information, how you can instruct us if you prefer to limit the use of the information, and the procedures that we have in place to safeguard your privacy.

 


If you contact us (either online, in person, via telephone, fax or letter) and provide any personal data (such as name, address, telephone number etc) then this information will only be used in the course of providing service to you. We will not send unsolicited communications to you unless you explicitly give your consent. Also, we will not pass any of your personal details on to third parties unless it is necessary to facilitate your enquiry.

In addition to any personal data you might supply to us, we collect aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the site and our services and we may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.




The Information We Collect And How We Use It

The Internet is not a secure medium. However, we have put in place various security procedures to help ensure that your information is as secure as is possible.

We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.


How We Protect Your Information

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

 

Data Breaches

Kirsten Jones
General Manager, Caswell House
Telephone: 01993 701064
Email: kirsten@caswellhouse.co.uk

Data Protection Officer

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

Changes To Our Privacy Policy

Privacy policy

“Cookies” are small pieces of information between a web server and a web browser, which enable the server to collect information from the browser. The Caswell House website uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this.

GA makes use of cookies, details of which can be found on Google’s developer guides. Our website uses the analytics.js implementation of GA.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

You can view the Google Privacy Policy here.


 


COOKIE policy

Caswell House is committed to minimising our impact on the environment and implements the following strategy to achieve this.



Efficiency

Caswell House:

  • uses environmentally responsible products with an emphasis on renewable energy suppliers, including a wood pellet, biomass boiler, solar panel electricity and air-source heat pump
  • using a reed bed filtration system. At Caswell House all water is taken directly from our own natural water spring
  • encourages responsible procurement and promotes the use of local suppliers wherever possible
  • ensures all renovations are undertaken using sustainable and environmentally responsible materials wherever possible
  • implements a close-down procedure to ensure lights and equipment are switched off when spaces and buildings are not in use
  • uses LED or low energy lighting throughout all spaces
  • continues to monitor energy & water consumption and reduce when possible
  • provides a fully equipped venue; from a fully equipped kitchen and beautiful furniture, to onsite accommodation and licensed ceremony rooms, we ensure every element of an event can be catered for to reduce attendee travel and unnecessary supplier deliveries
 

Waste Reduction

Caswell House:

  • ensures any waste is recycled where possible including cardboard and glass
  • encourages the use of re-using décor items whenever possible
  • retains and reuses packaging such as bags and boxes
  • minimises the use of single-use items
  • organises the disposal of all event waste to ensure effective waste management and recycling
 

Supplier Sustainability

Caswell House….

  • promotes environmental best practice to suppliers to encourage a shared responsibility to protecting the environment
  • recommends the use of local suppliers to reduce the effects of travel and CO2 emissions
  • provides locally sourced products where possible
  • reduces use of individually packaged food & drink items where possible
 

Working Ethically

Caswell House….

  • promotes environmental awareness amongst employees and encourages them to work in an environmentally responsible manner with the commitment to enable them to do so
  • complies with all relevant regulatory requirements and environmental legislation

Environmental Policy

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